Legal

Privacy Policy

Last updated: September 2026

1. Who We Are

AUTO BITS UK is a sole trader business operated by the owner of Auto Bits UK, trading as AUTO BITS UK. Our registered address is 18 Rambler Lane, Slough, SL3 7RR, United Kingdom. You can contact us at info@autobits.uk.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

When you place an order, we collect the following personal information via our payment processor (Stripe):

• Full name
• Email address
• Delivery address
• Payment information (processed and stored securely by Stripe — we never see or store your card details)

When we dispatch your order, we also store your name, email address, and tracking information in our secure order management system.

3. How We Use Your Data

We use your personal data only for the following purposes:

• To process and fulfil your order
• To send you a dispatch confirmation and tracking number
• To respond to any queries or complaints you raise with us

We do not use your data for marketing unless you have separately opted in. We do not sell or share your data with third parties for marketing purposes.

4. Our Legal Basis for Processing

We process your personal data on the legal basis of contractual necessity — we need your information to fulfil the order you have placed with us.

5. Third Parties

We share your data only with the following trusted third parties as necessary to fulfil your order:

• Stripe — payment processing. Stripe is PCI-DSS compliant. See Stripe's Privacy Policy.
• Shipping carriers (e.g. Royal Mail, Evri, DPD) — your name and address are provided to the carrier to deliver your order.
• Resend — used to send transactional emails (dispatch notifications). Your email address is used only to deliver these emails.

6. How Long We Keep Your Data

We retain your order data for up to 6 years to comply with HMRC tax record requirements. After this period, your data is securely deleted.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Object to or restrict our processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at info@autobits.uk. We will respond within 30 days.

8. Cookies

Our website does not use tracking or advertising cookies. We use Google Fonts, which may load fonts from Google's servers. No personal data is stored or used for profiling.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@autobits.uk.